{"dining rate":"5","location rate":"8","neg":"strongly recommend","nights count":"1 night","pos":"staying at hotel chalet at the choo choo was a mixed bag. the staff was exceptional and super helpful, making my family feel welcome. it’s also close to coolidge park, a great spot for some summertime fun. i loved the unique vibe of the place as it’s nostalgic of trains from the past – glen miller would have loved it!","pos tag list":"exceptional staff|unique vibe","positive hotel insights list":"exceptional staff|close to Coolidge Park","rating":"7","room name":"Standard Double Room","room rate":"6","service rate":"9","traveller type":"Family with children"}

{"dining rate":"6","location rate":"9","neg tag list":"chilly inside","nights count":"2 nights","pos tag list":"charming rail car","rating":"7","review":"The rail car was charming, but it was quite chilly inside.","room name":"Standard Double Room","room rate":"7","service rate":"8","traveller type":"Family with children"}

{"dining rate":"8","location rate":"10","neg tag list":"soft bed","nights count":"3 nights","pos tag list":"spacious room|nice atmosphere|great restaurant","rating":"9","review":"Spent 3 nights in a double room and loved the atmosphere! The room was spacious and clean, had a nice shower, fridge, and coffee maker. Didn't expect the pool to be so nice. Only downside was the bed was a bit too soft for my taste. Overall, I had a great experience, and the on-site restaurant was a tasty bonus.","room name":"Double Room","room rate":"8","service rate":"9","title":"Charming spot in the heart of downtown","traveller type":"Single"}

{"dining rate":"8","location rate":"10","neg":"Felt at home instantly, no complaints.","nights count":"2 nights","pos":"Felt right at home with the charming courtyard and the vibrant atmosphere! Plus, loved the complimentary bicycle rental. We visited the local restaurants nearby and the whiskey tasting across the street was a fantastic touch!","pos tag list":"courtyard charm|bicycle rental","rating":"9","room name":"Double Room","room rate":"9","service rate":"9","traveller type":"Couple"}

{"dining rate":"7","location rate":"8","neg":"There is ongoing construction on the property, which affects the overall experience. Some areas could use more attention to detail.","neg tag list":"ongoing construction|lack of attention","nights count":"1 night","pos":"The kids enjoyed the pool and the garden area, especially the giant checkers. We appreciated the free shuttle service downtown, making it easy to explore without moving our car. It was a nice touch to find a dining option in a train car. ","pos tag list":"kid-friendly pool|free shuttle|dining train car","rating":"7","room name":"Standard Double Room","room rate":"6","service rate":"8","traveller type":"Family with children"}

The hotel's location is ideal, close to various restaurants and a charming railway station with trains passing through the gardens. The room was spotless, with a unique and pleasant view of the garden. The king size beds were exceptionally comfortable.

The room is wonderful and with central heating, multi-channel television and a fridge.

Convenient location! It's awesome being right by a trolley bus stop 🚌. So handy for getting around easily!

The breakfast choices were delightful and the rooms were nicely furnished with a comfortable king-size bed.

Enjoyed my time in this clean boutique hotel. The staff members were all accommodating and super friendly. Got a functional, unique room where the toilet is. Marvelous location right by area restaurants, art, and shops. Felt safe at the on-site restaurants and downtown sites.

Great location for exploring nearby restaurants and bars while on a business trip. Had a blast staying here! 🎉

This place offers a unique and functional room with a lovely view of the garden, along with an excellent continental breakfast in the café.

The pool was nice and I had hot drinks in the music bar. The rooms of the hotel were a nice size where the toilet is. Helpful and attentive staff, they had a shuttle into town. The location was excellent and absolutely perfect - walking distance to everywhere I wanted to go.

Incredible staff

Perfectly clean and unique room with a nice view of the garden. Nice building. Marvellous and unbeatable location right by the Choo Choo, the free electric bus station, the aquarium, and shops. Walking distance to Chattanooga Market. Quick check-in and late check-out. Parking outside

Everything was really good. Had a really good stay for a night on our way back home from vacation. The room was brand-new with big beds. Very friendly staff. The breakfast was free and delicious. The check-in was easy. Could use their free parking.